Altris, LLC – Privacy Policy

Effective Date: October 13, 2023
Last Updated: April 13, 2025

Altris, LLC (“Altris”, “we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our websites, applications, products, and services (collectively, the “Services”).

We operate globally and comply with leading international data protection frameworks, including the GDPR (EU/UK), CCPA/CPRA (California, USA), PIPEDA (Canada), and APPI (Japan), ensuring that your data is handled responsibly and transparently worldwide.

1. Information We Collect

We collect the following types of information:

a. Information You Provide Directly

  • Account and contact details (e.g., name, email, phone, organization, password)
  • Billing and payment information
  • Communications, feedback, and support inquiries
  • Professional details if you apply for employment or partnership

b. Information Collected Automatically

  • IP address, browser, device type, operating system
  • Usage data (pages visited, links clicked, session time)
  • Cookies and analytics identifiers

c. Information from Third Parties

  • Verification data or supplemental information from partners, affiliates, or public databases

2. How We Use Your Information

We use your information to:

  • Provide, personalize, and improve our Services
  • Process payments and fulfill transactions
  • Communicate about updates, security, or promotions
  • Comply with laws and regulatory obligations
  • Protect our systems against fraud or misuse
  • Conduct internal analytics and research

3. Legal Bases for Processing (GDPR Compliance)

Under the EU/UK GDPR, Altris processes data on the following legal grounds:

  • Consent – For newsletters or optional communications
  • Contractual necessity – To provide products or services
  • Legitimate interest – For business improvement and security
  • Legal obligation – When required by applicable laws

4. Sharing and Disclosure

We share information with:

  • Service Providers (e.g., hosting, payment processors)
  • Affiliates/Subsidiaries within the Altris group
  • Authorities where legally required
  • Business Successors in mergers or acquisitions

We never sell your personal data.

5. International Data Transfers

Your information may be transferred across borders. Altris ensures compliance via:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions (for EU/UK)
  • Binding corporate rules or equivalent mechanisms

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Port your data to another provider
  • Withdraw consent or opt out of marketing
  • Request that your data not be sold or shared

Contact: privacy@altris.eco

7. Data Retention

We retain personal data only for as long as needed for legal, operational, or contractual purposes, after which it is securely deleted or anonymized.

8. Security

Altris implements advanced technical and organizational safeguards, including encryption, MFA, and regular security audits.
Despite robust measures, no digital system is 100% secure, and we encourage users to protect their credentials.

9. Children’s Privacy

Our Services are not intended for individuals under 16. We do not knowingly collect their data and will promptly delete any such information found.

10. Cookies and Tracking

You can control cookie settings in your browser. Essential cookies are necessary for service functionality; analytics and advertising cookies require consent.

11. Policy Updates

This policy may be updated periodically. The latest version will always be available at https://www.altris.ai/privacy/, with the revision date clearly shown.

12. Contact Us

Altris, LLC
Email: privacy@altris.eco
Address: 86 West 1100 South Farmington, Utah, 84025
Website: https://www.altris.eco

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